Legal

Privacy Policy

How Dependable Call Exchange LLC — operator of https://dependablecalls.com — collects, uses, and protects your data.

Information we collect

When you submit our contact form we collect the information you provide: your name, business email address, mobile phone number (only if you choose to receive SMS), your message, and the consent choices you make. Our server also records the date and time of submission, your IP address, and your browser user-agent as proof of consent. We use Cloudflare Turnstile to block automated abuse.

How we use it

We use this information solely to respond to your inquiry and, where you have opted in, to send you operational, account-related messages about our pay-per-call lead-exchange service. We do not use it for unrelated marketing, and we do not build advertising profiles from it.

How we collect consent

SMS and email consent are collected through two separate, independently-checked boxes on our contact form — neither is pre-checked. The exact SMS opt-in language you agree to is:

How to withdraw consent

You can withdraw SMS consent at any time by replying STOP to any message — STOP is our registered opt-out keyword and triggers a confirmation. For help, reply HELP. You can unsubscribe from email at any time using the link in any message or by emailing [email protected]. See our SMS Terms for the full keyword set.

Data retention

We retain consent records for as long as needed to document your opt-in and to meet our legal obligations. The specific retention period is pending legal review (PRD §14).

Automated checking of documents you submit

If you are a publisher or buyer with a DCE account, tax and compliance documents you upload to us (for example IRS Forms W-9 and W-8) may be checked by an automated document-analysis service provided by Anthropic, PBC, which processes them on our behalf. It is used for one purpose: reading the form to confirm it is complete, signed, and consistent with the account details you have given us. Your documents are not used to train any AI model, and we do not sell or share them.

The result of that check may be applied automatically — a complete, consistent form can be accepted without waiting for a person, and one with a missing signature, an expired form revision, or a mismatched name may be returned to you for correction. Anything the check cannot resolve is reviewed by a person. You can ask for a person to review any automated outcome, at any time, by emailing [email protected].

Analytics

We use Cloudflare Web Analytics to understand aggregate traffic to this website. It is privacy-first and cookieless: it sets no cookies, stores nothing on your device, does not track you across other websites, and does not build a profile of you. It records only aggregate, non-identifying page metrics, and it runs on every page.

With your consent, we also use Microsoft Clarity to see how visitors use our marketing pages (for example, aggregated click and scroll patterns) so we can improve the site. Clarity sets cookies and is provided by Microsoft, which processes this data on our behalf. It is off by default and loads only if you accept our cookie banner; you can decline, and we remember your choice. We configure Clarity to mask text and form input, and we do not run it on the contact, sign-up, or legal pages — so the information you type into our opt-in forms is never sent to Clarity. We do not use Clarity to sell or share your data, and it has no effect on your SMS or email consent. Details of the specific cookies, and how to withdraw consent, are on our Cookie Policy.

Also with your consent, we use Google Analytics to measure aggregate traffic to our marketing pages — for example, how many people visit, which pages they view, and which sources they arrive from — so we can improve the site. Google Analytics sets cookies and is provided by Google, which processes this data on our behalf. It is off by default and loads only if you accept the same cookie banner; the one choice covers both tools, and you can decline. We do not run it on the contact, sign-up, or legal pages, we do not use it to sell or share your data, and it has no effect on your SMS or email consent. The specific cookies, and how to withdraw consent, are on our Cookie Policy.